Ekaya has a number of policies that ensure we treat all customers and staff fairly and equally and that we manage our services consistently and efficiently.
Under the General Data Protection Regulation, we are obliged to inform about how we use information we obtain from you or your information we hold on our database. To see how we use your information, please read our Privacy Policy.
- Abandonment, Unauthorised Occupants, Squatting and Sub-letting Policy
- Allocations and Lettings Policy
- Anti-Social Behaviour Guide
- Anti-social Behaviour Policy
- Complaints Policy
- Communal Area Management Policy
- Customers Who Pose a Risk Policy
- Damp and Mould Policy
- Data Protection Document
- Decant Policy
- Domestic Violence Policy